![]() ![]() ![]() ![]() Zoom is a great way to conduct virtual trivia nights. Trivia questions could involve identifying national flags, lines from famous movies, or questions related to the work your company does. They can collaborate to answer questions together and keep score. Trivia Challenge – Set up a lively game of trivia questions and divide agents into teams. Contact Center Games Remote Agents Loveġ. It’s the perfect time to connect in a way that agents appreciate and everyone can learn from. We encourage managers to set aside some time for play on a regular basis. Games not only bring people together around a common goal, they encourage friendly competition and ensure interactions with customers are the best they can be. How do the best call center managers keep morale high and performance strong when agents aren’t able to interact in person and enjoy the camaraderie of a vibrant contact center? Even when your agents are working remotely, a strong team spirit is central to customer satisfaction and agent performance. Share on LinkedIn Share on Facebook Share on X (Twitter) Share on EmailĪt the heart of every contact center is a team of agents who want to show up every day and do their best work. ![]()
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